In November 2025, she reached out to Catalyst after her only toilet had been unusable for three weeks. With just one bathroom in the home, this was more than an inconvenience—it was an urgent need.

Until recently, Mr. Ballou’s home was very cold in the winter and uncomfortably hot in the summer. His only permanent heat source was a single baseboard heater in his bedroom

It started with a simple conversation during our weekly project meeting on October 28, 2025. Marty, one of our dedicated Advocates, shared something that weighed heavily on our hearts: several clients were worried about losing their SNAP benefits. For many of them—low-income homeowners—those benefits are a lifeline.